Chatbots are social media 10 years ago, says Hamish Cargill, and the fledgling tech would do well to take note of its more evolved cousin.

Take yourself back a decade. Business had just discovered social and most were scrambling to get in on the act – no one wanted to be left behind. Jump forward and we’re seeing something eerily similar happening in the world of chatbots as brands of all shapes and sizes scramble to get a chatbot to market.

Read the rest of the article at Marketing Mag.

How can we help?

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.