January 17, 2018 — Article
Chatbots, social and deciding who really owns AI
Chatbots are social media 10 years ago, says Hamish Cargill, and the fledgling tech would do well to take note of its more evolved cousin.
Take yourself back a decade. Business had just discovered social and most were scrambling to get in on the act – no one wanted to be left behind. Jump forward and we’re seeing something eerily similar happening in the world of chatbots as brands of all shapes and sizes scramble to get a chatbot to market.